It means a lot that you took the time to visit the website, we appreciate you coming by. We also appreciate how important your digital footprint and personal data is, it’s why we will never knowingly share it with third parties.

Privacy Policy (the legal bits) as of October 2025

  1. Introduction

    This Privacy Policy explains how Catherine Hammerton (“we,” “our,” or “us”) collects, uses, and protects your personal data when you use our Website www.catherinehammerton.com or purchase our products.

    We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK Data Protection Act, and other relevant laws.

  2. Data We Collect

    We may collect the following types of personal data:

    Contact information: name, email address, shipping/billing address, phone number.

    Payment information: processed securely by third-party payment providers (we do not store full card details).

    Account details: login credentials if you create an account.

    Order history: purchases, returns, and customer service interactions.

    Technical data: IP address, browser type, device information, and cookies.

  3. How We Use Your Data

    We use personal data to:

    Process and fulfill orders.

    Provide customer support.

    Send order confirmations and updates.

    Improve our Website and services.

    Comply with legal obligations.

    Send marketing communications (only with your consent).

  4. Legal Basis for Processing

    We process your personal data under the following legal bases:

    Contract performance: to fulfill your orders.

    Legal compliance: to meet tax, customs, and accounting obligations.

    Legitimate interests: to improve services and prevent fraud.

    Consent: for marketing communications and cookies.

  5. Sharing of Data

    We may share your data with:

    Payment providers (e.g., PayPal, ApplePay, Stripe) for secure transactions.

    Shipping carriers to deliver your orders.

    IT service providers for hosting, analytics, and security. We do not sell or rent your personal data.

  6. International Data Transfers

    If your data is transferred outside your country (e.g., to the US or EU), we ensure adequate safeguards are in place, such as standard contractual clauses or equivalent protections.

  7. Data Retention

    We retain personal data only as long as necessary for the purposes stated above, or as required by law (e.g., tax records).

  8. Your Rights

    Depending on your location, you may have the right to:

    Access your data.

    Correct inaccurate information.

    Request deletion (“right to be forgotten”).

    Restrict or object to processing.

    Data portability.

    Withdraw consent for marketing.

    You may exercise these rights by contacting us at hello@catherinehammerton.com

  9. Cookies

    We use cookies to improve user experience, track performance, and personalize content. You can manage cookie preferences in your browser settings. See our cookie policy for details.

  10. Security

    We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

  11. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

  12. Contact

    For any questions regarding our privacy policy, or if you’d like to chat, please contact:
    Catherine Hammerton
    hello@catherinehammerton.com
    Studio 17 The Model House
    The Bullring, Llantrisant
    CF72 8EB

    Studio visits are welcomed by appointment (just so we can ensure the kettle is on and the biscuits in the tin).